Lowongan Kerja 2024 : Data Center Site Operations Lead
Company: PersolKelly
Job description: PERSOLKELLY Indonesia is currently assisting one of our clients, a hyperscale data center company to find the best talents for DCSO Lead, with requirements as below:Summary of Work:
Manages a team of Specialists to ensure the smooth 24×7 operations of the ‘in-country’ data centre. Maintains 100% availability for the DC facility with
compliance to all SLAs, Audit requirements and ensuring great customer experience at all times while also taking guidance and complying to STT GDC Group DCO policies and standardsKey Duties:
- Leads and supervises a team of 24×7 specialists, including managing their training needs, planning of duty roster, reviewing of timesheets.
- Oversees building systems, critical facilities equipment that are associated with the data centre environment.
- Understands the design and operations of each building system to obtain cost and operations efficiency of all building systems
- Plans and supervises all operations, maintenance programs for the critical facilities environment.
- Supports DC Manager and acts as Level 2 escalation point for all onsite operational incidents and ensure all remote requests are performed within SLA.
- Reviews, validates and schedules all requests on the internal Web Portal ticketing system such as user requests, change, incidents, provisioning, etc.
- Contractors and vendors management by validating of Method of procedure, Permit-To-Work documents, risk assessments and compliance to safety procedures, etc.
- Oversees all preventive and reactive maintenance activities with little to no disruption to company’s services
- Performs root cause analysis on outages serviced by the technical team and acts as 2nd technical SME for Building Engineers, Property Mgmt, etc.
- Provides feedbacks on vendors during the contract review process on their competency of meeting targets and problem solving.
- Knowledgeable about local codes and mandatory facility certifications (Fire codes, lift licensing, etc..)
- Degree in related Engineering courses
- Leads audit support to external and internal stakeholders, improves SOPs, EOPs and processes and ensures adherence to the changes.
- Management of internal access card, CCT and visitor systems, as well as assets inventory, etc.
- Any other duties or project as assigned by the Management.
Qualifications:
- Ceritified practitioner of ITL, CCNA, CCNP, CDCP or equivalent
- At least 3 years of relevant work experience in 24×7 operations environment, as well as leading a team of specialists/engineers
- Good technical knowledge in M&E, Network CI, DC facilities related systems, etc
- Willing to lead and support major data centre activities during non-office hours
- Knowledgeable about local codes and mandatory facility certifications (Fire codes, lift licensing, etc..)
- Possess relevant facilities management and/or data centre related certifications, such as ITIL, CDCP, CDCS, etc
- Familiar with certifications standards, such as LEED Gold, ISO 20000 / 22301 / 27001, Uptime Institute Tier III, etc
- A good team player and able to strive in a stressful and fast paced environment
“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Indonesia and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.co.id. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.”
Expected salary:
Location: Jakarta
Job date: Sat, 03 Aug 2024 23:11:32 GMT
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